Thu, Aug 20, 2020 – 11:03 AM
UNITED Overseas Bank (UOB) is resuming full branch operations in Singapore on Thursday with the reopening of its remaning seven branches, concluding the final phase of its safe reopening branch plan amid the Covid-19 pandemic.
All reopened branches will continue to prioritise service for elderly and vulnerable customers during the
first hour of banking operations, UOB said in a statement.
Benny Chan, UOB's head of channels, group channels and digitalisation, said traffic at the bank's branches had steadily increased over the past two months since the lender began to gradually reopen its branches, as customers sought support on banking activities such as financial advisory and business needs.
"As Singapore continues to combat the spread of Covid-19, we encourage our customers to use our digital channels when possible," he added.
Mr Chan added that customers who need to visit UOB branches are encouraged to make an appointment online and to use the SMS queue service to minimise the time spent outside their homes.
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The bank will maintain its precautionary measures at all branches. Visitors will be required to wear a mask, complete the SafeEntry check-in and check-out procedures, undergo temperature screening and make hRead More – Source